- To provide excellent treatments to patients.
- To offer an overall satisfactory experience to patients by answering the phone calls promptly, reconfirming their appointments, reducing their waiting time in the clinic, maintaining a friendly and helpful atmosphere at the clinic, etc.
- To train and motivate the staff to maintain excellent communication with the patients, referring practitioners, persons from the laboratories and the suppliers.
- To plan the financial aspects effectively.
- To retain the staff on the basis of loyalty, honesty, sincerity and usefulness.
- To remain a learning organization.
- To upgrade the skills, technology and quality regularly.